Error Management [Romania]


 

Short Description

  • Knowledge and support from more experienced engineers when needed
  • The best salary you can get for the value of your work
  • Respect for your private life and your choices
  • All tools required for high performance in your field
  • Continuous care of your well-being and an environment that invests in honesty
  • A responsible approach, long-term commitments, and stability


Qualifications

  • Discuss and reach consensus with the test manager on recruitment of errors in KPM (specifications and rules for project), coordination with component suppliers for error exchange;
  • Organization and implementation of meetings to answer open questions about the Workflow and KPM for the brands involved;
  • Standardization of statistics in error management, use of business objects in the group. Setting up an error reporting;
  • Creation of error overviews according to project requirements (e.g., ticket lists for discussions, error curves, error distribution...)
  • Creation and tracking of prediction curves;
  • Preparation/moderation of error rounds, back documentation/follow-up;
  • Error ticket telco with the suppliers as Q-Gate and coordination;
  • Organization and implementation of the TCB Ticket Control Board (preparation, follow-up);
  • Monitoring/coordination of error coordination in E/E test management;
  • Checking the tickets for formal correctness, e.g., if a function has been selected, the data is released for suppliers;
  • Creation of additional reports for management rounds;
  • Tracking all project relevant KPM tickets, assure that the waiting times of the tickets are adhered to in accordance with the project specifications
  • Organization, participation and follow-up of cross-component, project internal and cross-EE error rounds;
  • Escalation management.

Job Responsibilities

  • Process description and definition of the error elimination process in coordination with the parties involved;
  • Coordination of the error correction process, feature tracking, etc;
  • Coordination with the error managers of all brands and modules to discuss the further procedure for tool optimization and workflow;
  • Support of suppliers in the Jira/Confluence process, KPM applications, etc;
  • Support of the supplier in the configuration and connection of the KPM interface.

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